Set Up Controller Polling and SNMP

Follow this procedure to set up sofia under either of these two conditions:

  • Your network uses CCX but not CMX.
  • Your network uses CCX and CMX 10.6.3 (or above) and you do not have the CMX Advanced License.


To determine your CMX version and whether the Advanced License is installed:

  1. Point your browser to the IP or DNS name of the CMX console and log in to display the home screen.
  2. Select Manage > Notifications to view the installed notifications.

    CMX Version and Notifications.jpg

    If the Advanced License is not listed, you are in the correct procedure.


  1. Locate and run the app configutil.exe in the sofia server.


    The default location is C:\Program Files\AiRISTA Flow\Sofia AiRISTA Flow RTLS Controller\bin but the path for your server will vary depending on your sofia installation.

  2. At the User Account Control window, click Yes to continue to the app.

    User Acct Ctrl Win.jpg
  3. At the Configuration Options window, check Blink Mode Support under Optional Features. Then click Next.

    Configutil Config Options.jpg
  4. At the Blink Mode Support screen, select Cisco Systems and click Next.

    Cisco Blink Selection.jpg

  5. At the Cisco Positioning Listener screen:
    1. Select Legacy Mode (Controller Polling) and click Next.

      Choose Legacy Mode.jpg
    2. At the Cisco Controller Network Positioning screen, click Add to display the Edit Controller settings screen.

      Add Positioning.jpg

    3. In the Controller Host IP field, enter the IP address of the network controller.
    4. Complete the SNMPv2c or SNMPv3 section, depending on your network’s SNMP version.
      • For SNMPv2c, enter the key in the Community String field. (You should be able to get it from your network administrator.) Then click Next.
      • For SNMPv3, enter the following information (also available from your network administrator):
        • User Name
        • Authentication Password
        • Authentication Protocol
        • Privacy Password
        • Privacy Protocol (DES, 3DES, AES128, etc.)

      In either case, click Next when you’re finished. The Setup Cisco Mobility Services Engine settings is displayed.

      MSE Settings.jpg

    5. Click Apply to save the settings and dismiss the window.

You are now finished setting up Controller Polling. Continue to Create a Configuration and Update the Tags of Interest in Sofia.


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